The onboarding process is the period where employees find out how well they fit in with an organization; it tells employees about the company’s culture and operating methods. Many employees leave their firms after a poor onboarding experience. This wastes a lot of the company’s time and resources, and they must start the recruitment process again.
This is why companies turn to IT staffing and recruitment agencies to find talented employees, streamline the onboarding process, and give employees a good first impression. Here are some key differences in the company and agency onboarding process, along with the methods agencies use to simplify the process.
How Is The Onboarding Process Different For Staffing Agencies?
Employees learn about their managers, the general company guidelines, and their allotted space for the regular onboarding process. For recruitment agencies, the process is a bit different. Through this process, agencies get the new hires acquainted with the staffing agency they’ve been hired through and the company they’ve been employed at.
The staffing agency needs employee feedback to improve their process, while the employee needs to learn about the company they’re at because they weren’t in direct contact with the company. The staffing agency also clarifies the employee’s duties and lets them know to whom they will report, along with an overview of the company’s culture.
How Staffing Agencies Simplify The Onboarding For The New Employee
Start The Process In Advance
The IT staffing agency needs to start the process in advance for a seamless onboarding process. This will prevent any hasty decisions and a poor experience for the new hire. The agency should consult with the IT company and determine what preparations must be made for the employee.
Generally, each company has a systematic onboarding process, and staffing agencies usually embody it. For example, the employee will get a brief rundown of the company, the exact job description, and their credentials for the new company. Suppose the company assigns a senior employee to the new hire for onboarding. In that case, the staffing agency must get the two people acquainted with each other before the employee starts their first day.
Use Technology
Relying on technology for onboarding saves a lot of time and energy. For example, instead of long emails and unnecessary back and forth between the agency and the new hire, the IT staffing agency can simply utilize software to deliver all the required information to the employee. Commonly recruitment agencies use their employee registration platform to do all of this, but some agencies might use different software. The agency can also send reminders, automated emails, and feedback forms through the software.
Understand The Company’s Onboarding Process
The staffing agency’s onboarding process is different from the company’s process. No matter how much preparation an employee does, they’ll still need a proper introduction to the job on their first day. While most of these things can only be done once the employee starts working, some processes can be expedited through the staffing agency. For this, the agency needs to get organized with the client company and touch upon points the employee should know before starting their first day.
Manage Expectations Between Employee And The Firm
Employees usually don’t know much about the company culture and chain of command because they’ve been hired through a staffing agency. However, the staffing agency can inform employees what they should expect once they start working. This includes company requirements, quotas or specific targets, employee capacity, and more. This will mentally prepare the employee before they join the company.
Some Common Mistakes Staffing Agencies Should Look Out For
Information Overload
The employee can only understand so much before joining the company. Moreover, the starting process is already overwhelming for them. So if the staffing agency overloads them with information, it can be difficult for new hires to process the information in such a short amount of time. This can make it difficult for them to adjust to the new company. Besides that, it’ll also affect their company onboarding process. The best way to go about this is to gather all the essential information in one place and give it to the employee. That way, they can access it whenever they feel like it.
Vague Goals And Duties
Since the recruitment process was done through an agency, the employee might not be clear on their goals and duties, especially if their job is mingled with other important roles. This will prevent them from understanding the company’s goals and missions and might lead to poor performance in the first month. It’s best to be transparent about the work required from the new hire, so they aren’t blindsided by their new role.
Inefficient Processes
The employee will experience poor onboarding if the recruiting agency has inefficient processes. For example, if their software can’t process information faster or their automated email systems don’t deliver on time. This will cause confusion and delays on the employee’s part and tarnish the agency’s reputation in front of the client. In some cases, it might be difficult to establish long-term relations with the company for future recruitment processes.
Poor Preparations
Often, employees and recruitment agencies don’t prepare for the onboarding process until the employee starts their first day. This may make the company and agency appear unorganized and have a poor first impression on the employee.
Considering the IT job market, employees have many more options these days. So they might not want to stick with the company and start looking for jobs elsewhere. Being proactive about the onboarding process gives the company and the recruiters a competitive advantage and helps them attract better talent in the future.
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Panacea Direct relies on technology-based recruitment processes and skilled recruiters to match the best employee for your firm. Our agency helps companies find full-time, remote, part-time, and contractual workers.
Not just that, but Panacea Direct can help your firm recruit for several different positions, such as IT consultants, project managers, IT business analysts, big data analysts, and software developers. Our recruitment process is straightforward. Companies only need to register with us and give us their requirements, and we can handle the rest. Check out our services and contact us today to learn more.
